FAQs
Our frequently asked questions on everything from arranging a viewing to onsite management.
How do I view an apartment?
To book a viewing, please contact our friendly team via Email, Telephone, WhatsApp, alternatively register your interest and a team member will contact you to book an appointment.
What is the moving in process?
All applicants will be referenced by our 3rd party referencing company. Once your references have completed, we will book your check in with our team who will show you to your apartment and the facilities.
How much is the deposit?
2 deposit options:
- Traditional 5 weeks deposit which is held under TDS. The deposit is held until the end of tenancy to cover any damages, cleaning or any arrears. Once the apartment is returned in satisfactory condition the deposit will be returned to you.
- Nil Deposit option
Please note we do not take any holding fees
Are utilities included in the rent?
Utilities are separate to the rent. Tenants are responsible for organising and paying utility bills, internet, TV Licence and council tax. Please note apart from Electricity all providers are fixed.
Is parking included in the rent?
Parking is separate to the rent and is subject to availability.
Is the apartment furnished?
The apartment comes fully furnished, including white goods.
Is there onsite management?
We have staff onsite all week 7am-7pm. The staff will be happy to deal with any of your enquires, maintenance issues and make sure you are looked after. We also have a customer portal for you to register once you have joined our InReach Living community for a seamless experience.